Welcome to Found within Faith. We are a family-owned business where we aim to provide you with a seamless and enjoyable shopping journey. Please take a moment to acquaint yourself with our Shop Policies to ensure a smooth experience.
Shipping Guarantee
Rest assured, your item will be dispatched within 24-72 hours of purchase (excluding weekends).
Processing Time
Processing Time: 1-3 business days
Kindly note that processing time refers to the duration required for us to prepare your order for shipment. This encompasses verifying payment details, conducting quality checks, and carefully packaging your items. Please note that processing time is distinct from shipping time.
Shipping Time
United States
Economy: 4-8 business days
Standard: 2 - 5 business days
Rest of the World
Standard: 10 - 30 business days
Address Accuracy
Ensuring accurate shipping information is vital. We kindly urge you to verify your shipping address before finalizing your order. Should you need to amend your address, please reach out to us at info@foundwithinfaith.com. Do note that once an item is shipped, we are unable to modify the shipping address. We cannot be held responsible for packages lost due to address inaccuracies.
Returns & Exchanges
Your satisfaction is our priority, however, because we are a small business, we only offer the potential for a return or exchange to eligible items. Here's what you need to know:
- We very rarely accept returns or exchanges with the exception of manufacturing malfunction.
- Print smudging, Print location is over 25% misplaced, Hole in stitching, etc.
- Please note: Product colors vary by display screen. Color discrepancy will not be accepted as a manufacturing malfunction.
- Return requests for eligible items must be initiated within 24-48 hours of receiving your order.
- An image and description of the manufacturing malfunction must be provided in your request.
Order Cancellations
All our items are Made-to-Order. Therefore, we only offer hassle-free cancellations under eligible conditions. Here's what you need to know:
- Cancellations must be initiated within 4 hours of submitting your order. This ensures we are able to reach your order in time before it enters production.
Initiating an Exchange, Return or Cancellation
Should you have any queries or require further assistance regarding our shipping, exchanges, or returns policy, please do not hesitate to contact us at info@foundwithinfaith.com. We're committed to ensuring your shopping experience with us is pleasant and straightforward.
At Found within Faith, your satisfaction is paramount, and we sincerely appreciate your cooperation with our policies. Thank you for choosing us as your preferred shopping destination!